Dear Residents
This coming year will be our thirty-first year caring for older Australians. During these years, we have enjoyed looking after you and making sure that care is always delivered at the right time and in the right way. At all times we have relied upon the services of a wonderful group of managers and nurse managers to lead this care. They, in turn, have been supported by outstanding carers, lifestyle staff, housekeepers, kitchen staff, laundry staff, maintenance staff and ancillary staff. It has been a great privilege for us to lead this whole team.
Looking Back at 2024
During 2024, we were also able to complete major refurbishment of Greenwood Manor including completing the complete re-roofing of the Manor. We are thankful for your patience while these works were completed. This year we will be continuing to keep the Manor in an optimal state.
In the course of 2024, the Covid-19 pandemic threat also started to recede. Greenwood Manor has been one of a tiny number of aged care facilities world-wide that had zero deaths from Covid-19. This was indeed an astonishing outcome. Again, we are grateful to all of you and your families / friends and to all of our staff in achieving this outstanding result.
Looking Forward to 2025
This year coming, we intend to carry on our strong focus upon providing quality care to all of you living at the Manor. With the threat of the Covid-19 pandemic mostly in the past, we will also be returning our lifestyle opportunities to the range of possibilities that were on offer in 2020. This will include weekly external entertainers visiting the Manor and an enhanced range of external programs away from the Manor.
We are also planning to continue our low-key upgrade of various areas of the Manor. In the first few months of this year, this will include the replacement of some of our hot water tanks. These ongoing upgrades ensure that the Manor is kept in top working order. We will also be upgrading some of our equipment, such as wheelchairs, to ensure smooth operations within the Manor.
I look forward to catching up with you around the Manor.